Work With Jen
Practical expertise to help your organization understand people, make things better and move forward.
Whether you need deeper understanding, a better way to deliver what you offer, or help getting your people aligned and moving forward, I can help.

Three Ways I Can Help
Choose the support you need.
Each service is customized to your goals, your people and your organization.
1
The Conversations That Matter
Uncover what people really need.
I have the conversations that go beyond surface-level answers to uncover what people really think, feel and need — even the things they may struggle to put into words.
Projects Starting At:
Quick Listen (3 interviews)$750+
Listening & Insights Project$2,500+
Community Listening Project$5,000+
2
Make It Work Better
Create or improve offerings that connect with people.
Whether you’re starting something new or not getting the customers, participation or results you hoped for, I’ll help you understand what people need and develop better solutions.
Projects Starting At:
Opportunity Sprint$1,750+
Experience Improvement Sprint$2,500+
Innovation Workshop$3,500+
Full Design & Improvement Project$5,000+
3
Let’s Get It Done
Bring people together to make progress.
I’ll facilitate focused, productive working sessions that help your group explore possibilities, work through challenges, make decisions and agree on what happens next.
Projects Starting At:
Working Session (3 hours)$1,500+
Working Day (5–6 hours)$2,750+
Team or Organization Project$4,000+
How We Work Together
A simple, practical approach.
1. Explore
Clarify your goals, challenges and questions.
2. Understand
Uncover what people really think and need.
3. Find Opportunities
Identify and develop possible solutions.
4. Choose & Move Forward
Make decisions and create an actionable plan.
What You’ll Get
Real insights.
Practical solutions.
Meaningful progress.
Clearer understanding of the people you serve
Fresh ideas and practical solutions
Decisions made and shared priorities
An actionable plan for moving forward

Ready to Talk?
Let’s discuss your challenge.
You don’t need to know exactly what kind of research, workshop or consulting you need. Just tell me what you’re trying to accomplish. I’ll help you find the best approach and give you a clear next step.
